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Janet Lorenzin

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Latest activity by Janet Lorenzin
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    Janet Lorenzin created an article,

    Quick Guide to the Data Replication & Data Connectivity Support Site

    The attached document describes how to: search the website create an account open a ticket CC colleagues on a ticket review tickets download a product update Updated on January 24th, 2021  

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    Janet Lorenzin created an article,

    Updating a Syniti Data Replication/DBMoto License Key

    If at any time you need to update your Syniti Data Replication or DBMoto license (typically when you purchase the product and receive a permanent key), you can use the License Information dialog in...

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    Janet Lorenzin created an article,

    Syniti Data Replication and DBMoto Supported .NET Providers

      The attached PDF file provides a full list of supported .NET Providers for Syniti Data Replication 9.6, 9.7 and DBMoto 7, 8 and 9.  

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    Janet Lorenzin created an article,

    Generating a Trace File (Data Replicator/Server Agent)

    During replication, activity is recorded in the Syniti Data Replication/DBMoto log. If a problem occurs, it is often enough to review the log to find out what happened and correct the problem. Howe...

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    Janet Lorenzin created an article,

    Reporting an Issue

    Click the Submit a Request link at the top of the page to open a form where you can tell us about your issue. We'll respond via email, but you can track your issue in the Help Center using the My A...

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    Janet Lorenzin created an article,

    Uploading Files to the technical support team at Syniti

    Your support engineer may ask you to provide trace files, a metadata backup, or other information. You can send files up to 20MB as an attachment to a support request. For larger files, use Box as ...

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    Janet Lorenzin created an article,

    Download Latest Version

    Click Submit Request at the top right of the Help Center. In the Subject field, type "Request <Prod> Download" where <Prod> is the name of the product. In the message body, type the version you...